Issue
The classic option that worked in SharePoint 2013 of opening the library with file explorer shows enabled but stopped working in SharePoint 2019. It will showcase you a dialog for one drive sync client installation. If you allow the popup, the reference link provided at the end of the blog will open in a new tab.
Solution:
You have 2 options showcased on this page:
- Solution 1 - Install the latest OneDrive client.
They have mentioned all the steps as well.The issue I faced with this is that you need to login into OneDrive before use which requires Office 365 users. Even after connecting with my trial development account user, I was not able to make it sync to the local folder.The issue can be anything like we didn’t have any patch installed in the server or the functionality requires both systems to have the same credentials. But as this is not my primary task, we decided to go with the second solution.
- Solution 2 - Install the OneDrive Sync app
Note – the support for the OneDrive Sync app ended on January 11, 2011. So choose this approach carefully.
To install the previous OneDrive for Business sync app with Office 2013, follow these steps.
Note: If you have Office Professional Plus 2013, Office 365 Enterprise E3, Office 365 Midsize Business, or Office 365 Small Business Premium, then you already have the OneDrive sync app installed.
- Uninstall any earlier versions of the previous OneDrive for Business sync app.
- Select one of the installer links below to download the installer for your language and system edition. If the 32-bit or 64-bit edition of Office is already installed, you must select the same edition for OneDrive.
Language |
32-bit download link |
64-bit download link |
Arabic |
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Bulgarian |
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Chinese (Simplified) |
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Chinese (Traditional) |
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Croatian |
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Czech |
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Danish |
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Dutch |
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English |
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Estonian |
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Finnish |
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French |
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German |
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Greek |
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Hebrew |
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Hindi |
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Hungarian |
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Indonesian |
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Italian |
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Japanese |
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Kazakh |
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Korean |
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Latvian |
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Lithuanian |
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Malay(Malaysia) |
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Norwegian(Bokmal) |
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Polish |
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Portuguese(Brazil) |
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Portuguese(Portugal) |
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Romanian |
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Russian |
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Serbian(Latin) |
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Slovak |
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Slovenian |
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Spanish |
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Swedish |
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Thai |
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Turkish |
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Ukrainian |
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Vietnamese |
- Run the downloaded file to start the Setup program.
- Follow the instructions to complete the installation.
- If you're asked to provide a license key, enter 3V9N8-W93CC-FQPB8-Y9WVF-TVGJ3.
- Once the installation is complete, you can open the start menu and in that, you will see the “Microsoft Office 2013” folder. When you open it, you can view OneDrive for Business 2013.
- When you open it, it will ask you to provide a URL to sync and a path where you can map your local drive folder.
- Provide the URL and map the correct path and you will be able to sync your files to local folders.
- https://docs.microsoft.com/en-us/onedrive/install-previous-sync-app?redirectSourcePath=%252fen-US%252farticle%252fhow-to-install-onedrive-for-business-for-sharepoint-and-sharepoint-online-37b3dddd-30af-4294-aba8-c290cea01b5d
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